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Scure

Privacy Policy

Last updated: October 2026

1.Who we are

Scure is a facial sculpting massage and skin therapy studio based in Archway, London, operated by Aleksandra Goldman. We are the data controller for the personal information collected through this website.

Contact: Aleksandra@scure.co.uk | 639 Holloway Road, Archway, London N19 5SS

2.What information we collect

  • ✦Name, email address and phone number (when you make a booking or contact us)
  • ✦Payment information (processed securely by Stripe; we do not store card details)
  • ✦Health information (provided voluntarily through health consultation forms, jaw tension questionnaires and skin therapy consultation forms before treatments)
  • ✦Photographs (submitted voluntarily through our Skin Analysis feature)
  • ✦Technical information (browser session data for the chat assistant, deleted when you close the tab)

3.Why we collect it and our legal basis

  • ✦To process and manage your bookings: contract performance
  • ✦To send you appointment reminders and follow-up emails: contract performance
  • ✦To process payments securely: contract performance
  • ✦To provide personalised treatment recommendations: legitimate interests / consent
  • ✦To send you our newsletter and offers: consent (you can unsubscribe at any time)
  • ✦To keep health records related to your treatments: consent

4.Who we share it with

We share your data only with the third-party services necessary to run this website. These are:

  • ✦Supabase: secure database storage (EU servers)
  • ✦Stripe: payment processing
  • ✦Resend: email delivery
  • ✦Twilio: SMS notifications
  • ✦Anthropic: AI-powered chat assistant and skin analysis

Some of these services are based in the United States. Where your data is transferred outside the UK, it is protected by appropriate safeguards including standard contractual clauses.

We do not sell your data or share it with advertisers.

5.How long we keep it

  • ✦Booking records: 3 years
  • ✦Health consultation forms, jaw tension questionnaires and skin therapy consultation forms: 7 years (in line with health record retention guidance)
  • ✦Newsletter subscriptions: until you unsubscribe
  • ✦Skin analysis photos: not stored. Photos are used once to prepare your analysis and are not saved.

Retention periods are applied manually. Automated deletion is not currently in place.

6.Cookies

We use only essential browser storage on this website.

Our website stores a small amount of information in your browser only while your tab is open, and it is deleted when you close it:

  • ✦Chat session: if you message Ria, our online assistant, a random reference keeps your messages together in one conversation.
  • ✦Chat prompt: a note that you have already seen Ria's welcome message, so it is not shown again.

When you pay a deposit, you are taken to Stripe's secure payment page. Stripe uses its own cookies to process your payment and prevent fraud. Please see Stripe's privacy policy for details.

Links to WhatsApp, Instagram and Google Maps take you to those services, which have their own cookie policies.

7.Your rights

Under UK GDPR you have the right to:

  • ✦Access the personal data we hold about you
  • ✦Correct inaccurate data
  • ✦Request deletion of your data
  • ✦Withdraw consent at any time (where we rely on consent)
  • ✦Lodge a complaint with the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, please contact us at Aleksandra@scure.co.uk

8.Changes to this policy

We may update this policy from time to time. The current version is always available at scure.co.uk/privacy.